Privacy Policy

How we handle your information and protect your data

Information We Collect

When you sign up for our workshops, we collect information that helps us provide you with a better learning experience. This includes your name, email address, and any details you share when enrolling or communicating with us.

We also gather technical information automatically when you visit our site—things like your browser type, device information, and how you interact with our platform. This helps us understand what works and what needs improvement.

How We Use Your Information

Your information serves a few practical purposes. We use it to manage your workshop enrollment, send you course materials, and keep you updated about upcoming sessions or changes to existing ones.

  • Delivering workshop content and tracking your progress
  • Sending administrative updates and important notifications
  • Responding to your questions and support requests
  • Improving our platform based on usage patterns
  • Maintaining security and preventing misuse

We don't sell your data to third parties. We don't bombard you with marketing emails. We keep things straightforward and focused on your learning experience.

Data Storage and Security

We store your information on secure servers located in Australia. Our hosting providers follow industry-standard security practices, including encryption and regular security audits.

While we take reasonable steps to protect your data, no internet transmission is completely secure. We encourage you to use strong passwords and contact us immediately if you suspect any unauthorized access to your account.

We keep your data for as long as you're actively using our platform. If you decide to leave, we'll retain necessary records for legal and administrative purposes, then delete the rest within a reasonable timeframe.

Cookies and Tracking

Our website uses cookies to remember your preferences and keep you logged in. We also use analytics tools to understand how people use our platform—what pages they visit, how long they stay, and where they encounter issues.

You can control cookies through your browser settings. Just know that disabling them might affect some features of the site, like staying logged in or saving your progress.

Sharing Information

We share your information only when necessary to run our workshops effectively. This includes:

  • Payment processors who handle transactions securely
  • Email service providers who deliver course communications
  • Cloud hosting services that store our platform data

These partners are bound by confidentiality agreements and can only use your data for the specific services they provide to us. We'll also share information if required by law or to protect the rights and safety of our users.

Your Rights

You have control over your personal information. You can access, update, or delete your data at any time through your account settings or by contacting us directly.

What You Can Do

  • Request a copy of all data we hold about you
  • Correct any inaccurate or incomplete information
  • Ask us to delete your account and associated data
  • Opt out of marketing communications (while still receiving essential course updates)
  • Object to certain types of data processing

We'll respond to your requests within a reasonable timeframe, usually within 30 days. Some requests might take longer if they're particularly complex or if we receive multiple requests at once.

Children's Privacy

Our workshops are designed for adults and professionals. We don't knowingly collect information from anyone under 18 years old. If we discover that we've inadvertently gathered data from a minor, we'll delete it promptly.

Changes to This Policy

We might update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our platform.

The updated policy takes effect as soon as it's posted. By continuing to use our services after changes are made, you're agreeing to the revised terms.

Questions or Concerns?

If something in this policy isn't clear, or if you have specific questions about how we handle your data, reach out to us. We're here to help and we take privacy seriously.

8/2 Brookhollow Ave, Baulkham Hills NSW 2153, Australia

Last updated: Available upon enrollment